As a family owned and operated business, we hold ourselves to a high standard. We believe in treating our customers and partners with utmost care, following a simple code our grandmother taught us: "treat everyone with the respect you think you deserve." This principle guides our interactions and ensures that we provide exceptional service.
In Alabama, there are a few things we hold dear: sweet tea, fried chicken, and the undeniable reign of college football. But to us, southern hospitality is more than just a punch line – it's a way of life. We believe in suicidal customer service so that we can make sure every person feels valued.
If our service ever fails to meet your expectations, we genuinely want to know about it. Your feedback helps us improve and ensures that we continue to provide stellar experiences for our valued customers. We are a very small team but it doesn't mean what we do is second-rate.
Thank you for being a part of the Rustic Mountain Overland family. We look forward to sharing new adventures and providing you with exceptional products and service.